Appointment Setting

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If you need to get your salespeople in front of more prospects, then Phonetic are the experts to talk to.

We understand that quality over quantity is the crucial factor, so Phonetic listen to each appointment before it is sent to our client to make sure it qualifies in every way. It’s no wonder the majority our clients have been partners with us for over 12 years and counting.

Representing your company in the correct way with the right person is paramount. We will choose the person who best fits your culture and whose skill set matches how much knowledge needs to be absorbed at the right level.

Once we have the right team on your appointment setting, we keep the same people so that training and knowledge are retained.

Above all, we won’t take your money and make promises we can’t keep – Phonetic will work hard to make sure we deliver and meet your expectations.

The perfect approach

We don’t use a scripted approach. We train our agents to understand the importance of excellent communication and soft skills to enable them to have natural conversations and build relationships that generate quality hotkey transfers

Bespoke reporting

You will receive regular reporting, in the format required daily, weekly or monthly according to what works for you.

Your appointment criteria

We don’t book lazy coffee stops. We book appointments with interested decision makers who are already in the market for your services and fulfil a pre agreed criteria.

Quality assured

Phonetic listen to each appointment before it goes to you, to ensure quality levels are high and meet our high-quality standards.

Find out how we've delighted B2B and B2C clients alike with your tailored UK telemarketing services.

We have had the pleasure of working with Phonetic since March 1999, during that time Phonetic has helped us double our turnover each year.

Geoffrey Pepper Morgan Richardson Insurance Brokers

We have always been impressed by the management control and the professionalism of the Phonetic team.

Steve Blackburn European Sales Director, Navman Wireless

We have been using Phonetic for 10 years. This is testament to the quality of the service they provide and of the leads that they generate for us.

Bethany Grundy Senior Acquisition Marketing Manager, AXA PPP Healthcare