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News & Advice - Page 2 of 5 - Phonetic

Star of the Month – April 2018

 

Congratulations to reigning Employee of the Year, John Dunkerly (Dujo), our April Star of the Month! April was a great month for John who smashed his targets on two consecutive campaigns. Despite the challenging nature of balancing two campaigns at once, John’s impressive performance earned him the prestigious Star of the Month award for the second time in his Phonetic career. We caught up with Dujo to ask about his experience at Phonetic.


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How to seal the deal: the importance of eloquence in telemarketing

 

 

 

 

 

 

 

by Anne Bagnall

 

You may not be surprised that clients ask what the Cheshire accent is like, what people sound like at Phonetic and how it helps us achieve results for our clients. As it happens, the local Macclesfield accent is quite neutral – but does it really matter?


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Technology versus The Human touch – AI and Automated Technology in Telemarketing

by Anne Bagnall

 

Over the last 10 years there has been a huge rise in the capabilities and adoption of artificial intelligence and automation. It has truly transformed the way many of us work, allowing us to be much more efficient.
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Star of the Month – March 2018

 

 

 

 

 

 

 

Congratulations to Sam Hill, our star of the month! After a highly successful run of cold calling campaigns, Sam was recently moved to a new team and warmer leads. After taking time to find his feet, he soared above and beyond his targets. His nomination came from boss Charlotte who was extremely impressed with his determination to improve and adapt his skills. We caught up with Sam to ask about his experience at Phonetic.


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Business Development Strategy with Sarah Tunney

 

‘How do you bring in new business’?

This is probably the question I’ve been asked the most throughout my career. The nature of our work with client acquisition means that there isn’t really a definitive answer.


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