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News & Advice - Phonetic

Technology versus The Human touch – AI and Automated Technology in Telemarketing

by Anne Bagnall

 

Over the last 10 years there has been a huge rise in the capabilities and adoption of artificial intelligence and automation. It has truly transformed the way many of us work, allowing us to be much more efficient.
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Star of the Month – March 2018

 

 

 

 

 

 

 

Congratulations to Sam Hill, our star of the month! After a highly successful run of cold calling campaigns, Sam was recently moved to a new team and warmer leads. After taking time to find his feet, he soared above and beyond his targets. His nomination came from boss Charlotte who was extremely impressed with his determination to improve and adapt his skills. We caught up with Sam to ask about his experience at Phonetic.


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Business Development Strategy with Sarah Tunney

 

‘How do you bring in new business’?

This is probably the question I’ve been asked the most throughout my career. The nature of our work with client acquisition means that there isn’t really a definitive answer.


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Don’t let your call guides sound like a Horror show this Halloween!

A poor call guide in telemarketing can make for a bloodcurdling pitch. If you want to stand a ghost of a chance of making your mark on the telephone, don’t be afraid to follow these simple guidelines;


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Insights from Anne the Managing Director

Le Manoir aux Quat’Saisons

Le Manoir aux Quat’Saisons

 

The Constant Gardener

Whilst staying at the Le Manoir aux Quat’Saisons recently for our wedding anniversary, my husband and myself were fortunate enough to meet Raymond Blanc at the breakfast table. 
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